Meet the team: Jennifer Reid, Replay's Head of Scotland
Replay is stepping up its work in Scotland, and Jennifer Reid is the person leading it. Jen has spent close to 20 years in the sports surfaces industry and is now Replay’s Head of Scotland. For any Scottish school, council, club, or leisure operator, she is the first person to speak to about maintaining, resurfacing, or building a pitch, track, or court.
Looking after a sports surface in Scotland? Book a free survey and Jen will tell you exactly what condition it is in.
From PA to Head of Scotland
Jen started out as a Directors’ PA and worked her way up through the industry, moving into sales and marketing, then business development, then sales management. That career has covered the whole of the UK. She now leads Replay’s work in Scotland as Head of Scotland.
“The Replay Group has expanded its representation across the UK and taken me on as its dedicated Scottish representative,” says Jen. “For a facility manager, which means local knowledge and a team that responds quickly.”
Why Scotland, and why now
Scottish football is about to see serious investment in its pitches. The Scottish FA’s Pitching In campaign, run with the Scottish Football Partnership Trust, aims to raise £50 million by 2030. Its plans include upgrading up to fifty existing 3G pitches and building up to forty new ones, alongside seventy-five changing facilities.
New and upgraded pitches only deliver on that investment if they are looked after. A 3G pitch that is not decompacted, cleaned and topped up goes hard, drains poorly, and wears out years early. That is the gap Replay fills.
Jen is also seeing Scottish facilities rethink what goes into their pitches. Concern about rubber crumb and microplastics is pushing more operators to ask about alternatives such as cork and coconut husk. Different infills age differently, and each needs its own maintenance approach.
Where we are working
Replay’s Scotland work starts in the central belt, with a focus on the areas where we already have clients: Glasgow, Dunbartonshire, Edinburgh, and Ayrshire. Our council work in Scotland includes Glasgow City Council and East Ayrshire Council.
Day to day, Scottish customers deal with Jen directly, backed by the Replay sales operations team. On site, the work is conducted by our locally based Scottish crew.
What we offer Scottish venues
Maintenance across every sport. Routine maintenance is where Jen expects most demand. We look after football and rugby 3G pitches, sand-filled and sand-dressed pitches, water-based hockey pitches, athletics tracks, MUGAs, and tennis and padel courts. Planned visits keep each surface safe, free-draining, and compliant, and our REVIVE® service agreements put that on a regular footing. Where a surface has been left too long, restoration work such as REJUVENATION and RENOVATE brings it back. In most cases a tired surface needs restoring, not replacing, and our survey will say so.
Athletics. Athletics tracks need a different approach from pitches. Their polymeric surfaces are porous, so silt, algae and moss clog them and cut grip for spikes. Our AQUATRAX® high-volume cleaning process lifts that contamination out of the track, and it was used to prepare the tracks for the Glasgow 2014 Commonwealth Games, as well as London 2012 and Birmingham 2022.
Resurfacing and new build. We deliver the complete package, resurfacing existing facilities and building new ones: 3G, sand-dressed and water-based pitches, non-infill pitches, MUGAs, and tennis and padel courts, along with shockpads, fencing and lighting.
Racquets. We maintain, regenerate, and build tennis and padel courts, and padel is growing fast in Scotland.
“Because of Scotland’s weather, fully enclosed indoor centres and warehouse conversions are popular, because they mean play all year round,” says Jen. “Tennis clubs and five-a-side centres are converting too. You can fit three padel courts into the footprint of one tennis court, which makes it an attractive prospect.”
Specialist kit. Local contractors can manage basic brushing and surface cleaning. Where Replay differs is the specialist equipment and trained operators behind it, from deep-cleaning and decompaction machinery for pitches to AQUATRAX for tracks and water-based hockey pitches.
Built for Scottish conditions
Scotland is hard on sports surfaces. Long wet spells, short drying days, and limited drainage on many sites mean surfaces stay damp for longer. Damp surfaces collect silt and organic matter, which seals the infill or porous track and court surfaces, and moss and algae follow.
The question Jen hears most often is about price transparency, and what happens if severe weather holds up a job. Our survey report sets out what the surface needs and what it will cost, and we talk through weather contingencies before work is booked.
We work with councils, schools, sports clubs, leisure trusts, universities, and private owners, from a single court to a whole estate.
Meet Jen in person.
Jen will be out across Scotland over the coming weeks:
- Glasgow City Council community engagement programmes and careers talks, 28 and 29 October
- Learning Places Scotland, SEC Glasgow, 3 November
- FTD seminars, Hampden Park, 5 November
Book a free survey in Scotland
The best place to start is a free, no-obligation survey. A Replay technician will assess your pitch, track, or court and send you a written report with photographs and a clear recommendation. Then sit down with Jen and our experts to talk through what you need.
Contact Jen directly: jennifer.reid@replaymaintenance.co.uk or 07483 613963.
Or contact the team: 01636 640506, sales@replaymaintenance.co.uk, or WhatsApp 07432 506970.
